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Greystar

Greystar Real Estate Partners
Property Manager · HQ in Charleston, SC · founded 1993

One of the largest property management companies in the United States, operating apartment communities in nearly every major metro.

75
Good
RCR weighted score
Verified reviews
1
States served
7
Units managed
800,000

About Greystar

Greystar manages more than 800,000 units across the country and operates communities ranging from budget-friendly garden apartments to luxury high-rises. Tenants generally praise the polished common areas and online portal, but reviews are mixed on responsiveness and fees.

What renters like

  • Modern online resident portal with auto-pay
  • Consistent property quality across markets
  • Large maintenance teams in major metros

Common complaints

  • Frequent rent increases at renewal
  • Reports of slow security deposit returns
  • Inconsistent on-site staff quality between properties

Verified reviews

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Decent unit, slow on maintenance

By Marcus T. · Nashville, TN · Feb 2026✓ verified
75
Good
RCR weighted score

Lived in a Greystar property in The Gulch for two years. The building was well-kept and the gym was always clean. Maintenance for non-emergency items often took 4-7 days though, and rent jumped 9% at renewal which pushed us out.